Sovrn Demand Protection Plan FAQ

Last Updated August 18, 2020

The Sovrn Demand Protection Plan protects 100% of your advertising earnings through the Sovrn Exchange against DSP default or bankruptcy, in exchange for a monthly fee equal to 2.0% of your gross monthly earnings.
A significant portion of your earnings are already covered against DSP default and bankruptcy through our standard demand insurance. Our Demand Protection Plan gives you additional assurance while allowing you to maximize your earnings through the Sovrn Exchange.
See below for answers to common questions.

Does the program fully guarantee my earnings?

No. It is designed to protect your earnings from default by a DSP. However, it does not cover adjustments to earnings from defaults by advertisers, agencies or disputes (e.g. traffic quality).

Are all of my outstanding earnings protected once I enroll in the program?

No. Elections are prospective, meaning that once you are enrolled in the program and for any earnings period in which you are enrolled, the earnings for that period are protected. However, we are not able to offer guarantees for earnings prior to enrollment or for any subsequent periods where you have opted out of the program.

Are the fees or other terms negotiable?

Unfortunately in order to offer this program to our customers, we are not able to modify any of the terms & conditions.

Do I have to do anything if I don’t want to enroll in the fee-based Demand Protection?

No. Our Standard Demand election is the default option for all publishers, and includes the credit insurance protection we announced in May 2020 at no cost to publishers. We are offering the fee-based Sovrn Assurance program as an option to our publishers who wish to further protect their earnings.

How do I enroll?

If you are interested in enrolling, reach out to publishersupport@sovrn.com. We will send you our contract addendum via Docusign. Upon execution, you will be enrolled beginning with the next full month’s earnings and will remain in the program unless or until you opt out.

How do I un-enroll?

If after the initial contract period you wish to un-enroll from the fee-based Demand Protection, publishersupport@sovrn.com. We will send you a contract addendum via Docusign. Upon execution, you will be unenrolled beginning on the first day of the next month.

How satisfied are you with this article?

  • Not at all satisfied
  • 1
  • 2
  • 3
  • 4
  • 5
  • Completely satisfied