Take Down Policy
With respect to inappropriate advertisements (“Ads”) or Ads appearing on content (“Inventory”) deemed inappropriate, where concerns are raised by any relevant party, including, but not limited to Sovrn clients or partners; consumers; regulators; or through Sovrn’s own discovery, Sovrn will make commercially reasonable efforts to take down such Ads or Inventory. Sovrn will do this by itself, if within Sovrn control, or by contacting our partners if not within Sovrn control. Sovrn will take action as soon as possible, but in any event, no less than 72 business hours.
Sovrn will enforce this policy on a case-by-case basis and subject to interpretation by Sovrn at its sole discretion, taking into account the severity and impact of the misplacement. In case of multiple breaches of this policy, Sovrn reserves the right to terminate our customer or partner relationship according to the terms of the agreement between Sovrn and customer or partner.
Please contact Sovrn Support for any inquiries or to report a misplacement.
This policy may be amended from time to time by Sovrn, if it is deemed necessary in order to reflect Sovrn processes and/or to ensure that inappropriate Ads or ads appearing on Inventory are not shown or served.